Privacy Policy

1. Data Protection at a Glance

General Information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on Our Website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. Their contact details can be found in the section “Information on the Data Controller” in this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could, for example, be data you enter into the booking form.
Other data is collected automatically or after your consent by our IT systems when you visit the website. This data is primarily technical data (e.g., internet browser, operating system, or time of the page view). The collection of this data occurs automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data (your inputs in the booking form) is used to process your room bookings and to fulfill pre-contractual or contractual obligations.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

2. General Information and Mandatory Information

Information on the Data Controller
The data controller responsible for data processing on this website is:

Ralph Wielsch
Büttnerstraße 6
02826 Görlitz
Germany

Phone: +49 (0) 1733655009
Email: info@pension-wielsch.de

(Note: The “data controller” is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data, such as names or email addresses. In this case, this is Mr. Ralph Wielsch as the operator of the guesthouse.)

Storage Duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

SSL and/or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as booking requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

3. Hosting

Hosting by one.com
We host our website with the provider one.com (Managed WordPress). The provider is One.com Group AB, Carlsgatan 3, 211 20 Malmö, Sweden (hereinafter: one.com).

When you visit our website, one.com collects various log files, including your IP addresses. The infrastructure used by one.com automatically stores information in so-called server log files, which your browser automatically transmits. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

The use of one.com is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the most reliable presentation as well as the secure and fast provision of our website.

Data Processing Agreement (DPA)
We have concluded a Data Processing Agreement (DPA) with the above-mentioned provider. This is a contract mandated by data protection law that guarantees that they process the personal data of our website visitors only based on our instructions and in compliance with the GDPR.

4. Data Collection on This Website (Cookies)

Cookies and Consent Management
Our website uses so-called “cookies” and similar technologies. Some of them are technically necessary to ensure the functioning of the website.

  • CookieYes (Consent Management): To obtain and document your consent to the storage of certain cookies or the use of certain technologies in compliance with data protection regulations, we use the “CookieYes” plugin. Here, a cookie is stored in your browser to assign the granted consents or their revocation to you. The legal basis for this is Art. 6 (1) lit. c GDPR (compliance with a legal obligation).
  • Polylang: We use the Polylang plugin to offer our website in different languages. Polylang sets a purely functional cookie (pll_language) to remember the language you selected for your visit. This cookie does not store any personal data. The legal basis is our legitimate interest in a user-friendly website (Art. 6 (1) lit. f GDPR) and Sec. 25 (2) TDDDG.

5. Online Bookings and External Service Providers

Room Booking via easybooking.eu
On our website, we offer the option to book rooms directly online. For this purpose, we have integrated a booking widget or a JavaScript snippet from the easybooking platform. The provider of this software is Zadego GmbH, Tschamlerstraße 4, 6020 Innsbruck, Austria.

When you make a booking via our website, you enter the following data into the booking form:

  • First name and last name
  • Email address
  • Phone number
  • Residential address
  • Names of fellow travelers / additional guests

This data is transmitted directly to the servers of Zadego GmbH (easybooking) and stored there to process your booking, reserve the room, and prepare the subsequent billing.

The processing of this data is based on Art. 6 (1) lit. b GDPR, as the processing is necessary for the performance of a contract (room booking) or to take steps prior to entering into a contract.

Further details on data processing by easybooking can be found in the privacy policy of Zadego GmbH at: https://www.easybooking.eu/datenschutz/

Data Processing Agreement (DPA) with Zadego GmbH
To ensure the data-protection-compliant processing of your booking data, we have concluded a Data Processing Agreement in accordance with Art. 28 GDPR with Zadego GmbH.